Return Policy

At SanganerKurtiwala, we aim to make your shopping experience smooth and convenient. We are here to assist you with product-related questions and order concerns before and after your purchase.

We encourage you to review the fabric, size, design, and fit details before placing your order. If you need help choosing the right product, please contact our support team.

01. When Return or Exchange Is Not Accepted

• Returns or exchanges are generally not accepted for minor color variations caused by lighting, photography, or screen settings.
• Returns or exchanges are generally not accepted solely because the material or color does not meet personal preference after delivery, where the product matches its description and has no defect or other issue covered by applicable law.
• Change-of-mind requests after placing an order are generally not accepted, subject to any cancellation rights required by applicable law.

02. Exchange Due to Size Issues

Please check the size chart on the product page before placing your order. If you need help selecting a size, contact us before ordering.

For size-related exchange requests, email us at official@sanganerkurtiwala.in within 7 days of receiving your order. Please include your order number and a clear description of the issue.

03. Damaged, Defective, or Incorrect Products

We perform quality checks before dispatch. However, if you receive a damaged, defective, or incorrect product, please email us within 7 days of delivery at official@sanganerkurtiwala.in.

Please include your order number, a description of the issue, and clear photographs of the product and any visible damage to help us review your request.

Once the issue is verified and the request is approved, we will arrange a reverse pickup and provide a replacement, subject to availability. If a replacement is unavailable, we will contact you regarding an appropriate resolution, such as a refund or store credit, as applicable under our policy and consumer law.

04. Cancellations

Orders cannot generally be cancelled once placed. If you need assistance with an order, please contact us as soon as possible at official@sanganerkurtiwala.in. We will review your request where possible, subject to applicable law.

05. Contact Our Support Team